At Dokier, we are committed to getting your lawn mower, hedge trimmer, leaf blower, pressure washer, or ride-on lawn mower to you quickly, securely, and with great care — and with free shipping on every order within the United States. Please review the details of our shipping process below.

Order Cut-Off Time

Orders placed before 3:00 PM (Pacific Time) on a business day are processed the same day. Orders placed after 3:00 PM, or on weekends and public holidays, are processed on the next available business day.

Processing Time

Every order is inspected, packed, and prepared for dispatch within 1–2 business days after it is confirmed.

Transit Time

Once your order leaves our facility, standard transit time is 3 to 5 business days, depending on your delivery address and carrier schedules.

Estimated Total Delivery Time

Combining processing and transit, most customers receive their order within 4 to 7 business days of placing it. Large items such as ride-on lawn mowers may occasionally take a day or two longer due to freight handling.

Shipping Coverage

We currently ship to addresses within the United States using trusted, established carriers.

Shipping Costs

Dokier offers free standard shipping on all orders within the United States — there are no hidden shipping charges. Please note that if you later return an item, a return shipping fee is deducted from your refund; see our Refund & Return Policy for full details.

Order Tracking

As soon as your order ships, you will receive a confirmation email with a tracking number. Tracking information can take 24–48 hours to update after the shipping label is created.

Packaging & Handling

All items, from hedge trimmers to full-size ride-on lawn mowers, are packaged with care to withstand transit and arrive ready to use.

Delivery Address Issues

Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment, and additional shipping charges may apply.

Lost or Stolen Packages

Dokier is not responsible for packages that the carrier marks as “delivered” but are later reported lost or stolen. If this happens, please contact us and we will do our best to help resolve the issue with the carrier.

Order Cancellations

Orders cancelled before they ship are eligible for a full refund. Once an order has shipped, our Refund & Return Policy applies instead.

Questions and Contact Information

📍 Address: 875 Alfalfa Plant Rd, Courtland, CA 95615, United States
☎ Phone: +1-989-426-4605
✉ Email: contact@dokier.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM