Dokier (“we,” “us,” or “our”) operates the website Dokier.com, where we sell home and garden equipment including lawn mowers, hedge trimmers, leaf blowers, pressure washers, and ride-on lawn mowers. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

– Your name, email address, shipping address, billing address, and phone number
– Payment information, processed securely through our payment provider (Dokier does not store full card details)
– Order history and communications with our support team
– Technical information such as your IP address, browser type, and device information
– Cookies and similar technologies used to improve site performance and remember your preferences

How We Use Your Information

– Process, ship, and fulfill your orders
– Send order confirmations, shipping updates, and respond to support requests
– Improve our website, products, and customer experience
– Send occasional promotional emails, if you have opted in (you can unsubscribe at any time)
– Prevent fraud and keep our store secure

How We Share Your Information

We do not sell your personal information. We only share it with:

– Shipping carriers, to deliver your order
– Payment processors, to securely complete your transaction
– Service providers who help us run our website, email, and customer support systems
– Authorities, when required by law

Cookies

Our website uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not work as intended.

Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. If you believe you’ve found a security issue with our site, see our Report Security Issue page.

Data Retention

We retain your order and account information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at contact@dokier.com and we will respond within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Dokier.com is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Questions and Contact Information

📍 Address: 875 Alfalfa Plant Rd, Courtland, CA 95615, United States
☎ Phone: +1-989-426-4605
✉ Email: contact@dokier.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM