These Billing Terms & Conditions explain how payments, charges, and billing information are handled when you place an order with Dokier.

Accepted Payment Methods

We accept major credit and debit cards and other secure payment methods shown at checkout. All payments are processed through encrypted, PCI-compliant payment gateways.

When You Are Charged

Your payment method is charged in full at the time you place your order, not at the time of shipment. This confirms your order and reserves your item for processing.

Currency

All prices on Dokier.com are listed and charged in U.S. Dollars (USD).

Sales Tax

Applicable sales tax is calculated at checkout based on your shipping address and local tax laws, and is added to your order total before payment.

Billing Information Accuracy

You are responsible for providing accurate and current billing information, including your name, billing address, and payment details. Orders with mismatched or invalid billing information may be delayed or cancelled.

Failed or Declined Payments

If a payment is declined, your order will not be processed until a valid payment method is provided. We are not responsible for delays caused by payment issues on the customer’s end.

Order Confirmation

After a successful payment, you will receive an order confirmation email summarizing your purchase, including itemized pricing, tax, and any shipping charges.

Billing Disputes

If you notice an unexpected or incorrect charge, please contact us at contact@dokier.com before disputing the charge with your bank, so we can review and resolve it directly. See also our Billing Policy.

Questions and Contact Information

📍 Address: 875 Alfalfa Plant Rd, Courtland, CA 95615, United States
☎ Phone: +1-989-426-4605
✉ Email: contact@dokier.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM