Dokier wants every lawn mower, hedge trimmer, leaf blower, pressure washer, and ride-on lawn mower we sell to perform reliably long after it arrives. This page explains how warranty coverage and replacements work.

Manufacturer Warranty

Most products sold on Dokier.com are covered by the original manufacturer’s warranty against defects in materials and workmanship. Warranty length and terms vary by product and manufacturer — please refer to the documentation included with your item for specific coverage details.

What Is Covered

Manufacturer warranties typically cover defects in materials or workmanship under normal residential use. They generally do not cover damage from misuse, accidents, unauthorized repairs, normal wear and tear, or failure to follow the included operating instructions.

How to Make a Warranty Claim

If your product develops a defect within the warranty period, contact us at contact@dokier.com with your order number, a description of the issue, and photos or video if possible. We will guide you through the manufacturer’s claim process or assist directly where we are able to.

Replacement Parts

For select products, replacement parts may be available directly from the manufacturer or through our support team. Contact us and we will do our best to help source the correct part.

Defective Items on Arrival

If your item arrives damaged or not working, please see our Refund & Return Policy — items that are defective on arrival are handled at no cost to you, including return shipping.

Warranty Is Non-Transferable

Unless otherwise stated by the manufacturer, warranty coverage applies to the original purchaser and is tied to the original proof of purchase.

Questions and Contact Information

📍 Address: 875 Alfalfa Plant Rd, Courtland, CA 95615, United States
☎ Phone: +1-989-426-4605
✉ Email: contact@dokier.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM